Position Overview
Our client is a leading provider of field service management solutions and has been offering SaaS solutions since . Its aggressive growth goals and marketing is a strategic pillar for achieving its ambitious goals.
Customer Success/ Account Manager (m/f/x) – SaaS Software
Location: Munich
Your Responsibilities:
You are responsible for a key customers portfolio in the DACH region
Account Management:
you continuously work on building relationships with key stakeholders of key customers through regular meetings (online and face to face) through structured account mapping, you identify up-sell and cross-sell opportunities with existing customers and their affiliated companies. You look after the entire sales cycle. If necessary, you can use pre-sales resources. Customer Success : you continuously work on monitoring and maximizing the customer usage and satisfaction o...