**Customer Service Representative **



**Location:** Miami Lakes, FL

**Employment Type:** Full-time ; $17/hr plus Performance-based bonus potential

**Supporting:** Sales



**About Us **

We're the largest minority-owned CX provider, delivering digital-first, people-centered experiences for some of the world's most respected brands. For over 25 years, we've been helping businesses solve their toughest customer experience challenges—and we do it better than anyone else. ** **

As a Top Place to Work, we're serious about creating an environment where people show up as their genuine selves. Which means when you succeed, we all do. 

**Here's What the Job Really Looks Like **

You're a natural problem-solver who's good with people. You know how to listen to what someone's really asking for (not just what they're saying), and you can explain solutions in a way that makes sense. You stay calm under pressure...