Overview

We are recruiting for a Customer Service Apprentice within our Manchester Branch. Customer service is all about supporting customers by providing professional, helpful, and high-quality assistance before, during, and after their requirements are met. It involves understanding customer needs and working proactively to ensure a positive experience at every stage of the process.

Responsibilities

• Support the management of customer accounts
• Help maintain clear and effective communication
• Assist in resolving queries
• Contribute to building strong, lasting customer relationships within a fast-paced freight forwarding environment

Role context

This is an exciting entry-level opportunity where you will work closely with the Customer Solutions Supervisor and wider team.