Customer Services Project Manager

Kortrijk, BE Duluth, GA, US

Overview

The mission of our Customer Project Management Office (PMO) is to ensure seamless coordination and delivery of projects, exceeding customer expectations. Through meticulous planning, execution, and continuous improvement, we aim to optimize resource utilization and drive long-term customer satisfaction. The Customer Project Management team focuses on overseeing the end-to-end execution of customer projects, ensuring timely delivery and quality outcomes.

Key initiatives involve working with our project governance framework, set up and enable cross-functional collaboration, and use data-driven insights aka FACTS only for informed decision-making, ultimately driving sustainable project success and fostering long-term customer relationships.

Responsibilities: