The role  

We are seeking a customer service superstar to join our Customer Services team based in Palmerston North. If you're passionate about delivering exceptional customer experiences, enjoy a fast-paced environment, and have strong administration skills, we'd love to hear from you.

This is a 5-month fixed-term full time role through to mid-November 2026, created to support the seasonal increase in customer enquiries following the annual rates notifications. 

As a Customer Services Officer, you will be part of the team that serves as the first point of contact for our organisation, providing friendly, efficient, and accurate service to both internal and external customers. You'll work closely with colleagues across Horizons, helping customers access informat...