Customer Services Manager

Camberley | £55,000 – £65,000 DOE | Permanent, Full Time

Are you a proven leader with a background in Offshore Oil & Gas, passionate about driving world‑class customer service?
This role puts you right at the heart of global support operations — managing a high‑performing team of engineers and customer service professionals, with real influence on service strategy, resource deployment, and customer satisfaction across complex, high‑stakes environments.

What you’ll be doing:

• Leading, developing, and inspiring a UK‑based customer support team including field engineers and support staff
• Delivering top‑tier first and second‑line support across a diverse range of high‑tech systems
• Managing global engineer deployment to ensure 24/7 service coverage
• Driving improvements in response time, satisfaction, and operational excellence
• Owning internal processes: technical esca...