Position Overview
Mô tả công việc: Location: - QTSC Building 1, Quang Trung Software City, Tan Chanh Hiep Ward, District 12, HCM.
- Tower 1, One Hub Saigon, Lot C1-2, D1 Street, Saigon Hi-tech Park, Thu Duc City, Ho Chi Minh
City, Viet Nam.
1. Job Description• Liaising between guests and partners to resolve light complexity issues via inbound, outbound, email, chat, and messaging on various topics such as: additional travel advice, modifications, cancellations, complaint,...
• Providing accurate, valid, and complete information by using the right tools, methods, and processes.
• Ensuring a high level of customer service and a positive guest experience.
2. Job Requirement• Fluency in English (Speaking, listening, writing, and reading) - working 100% English.
• Ability to adapt and work well under pressure in a fast-paced environment.
• Ability to take ownership and solve problems.
• Posi...