Customer Services Clerk

Location: Wetton, Cape Town
Salary: Market Related
Department: Customer Services About the Role

Our client is seeking an experienced and customer-focused Customer Services Clerk to join their Customer Services team. The successful candidate will be responsible for managing the customer ordering process from enquiry through to delivery, ensuring customers receive professional, efficient, and accurate service at all times.

This role requires a highly organised individual with excellent communication skills, strong attention to detail, and the ability to manage multiple tasks simultaneously in a fast-paced environment.

Key Responsibilities Manage customer orders from initial enquiry through to completion. Prepare and process customer quotations. Handle COD orders and related documentation. Coordinate courier services and deliveries. Respond to customer enquiries and resolve customer queries professionally. Process back orders and mo...