Our client is looking for an experienced is looking for a Customer Services Advisor

Contact Centre, Customer facing role

Working within a team environment

Experience working with multiple contact channels

Experience in working in a fast pace real-time environment

Experience working within a team environment

Experience working with different ICT systems and applications

To respond to customer enquiries, providing quality Information, advice and guidance on a range of council services.

To resolve enquiries at the initial point of contact where possible or to refer customers for further support as required.

To access digital services on behalf of those customers who are unable or uncomfortable with online services and to support customers who are willing to access online services but need help to do so.

This is one of many roles we are recruiting for please visit our website colbernlimited co uk