As a Customer Service Technical Specialist, you will take on a more prominent role in supporting customers with various technical issues. Building on your foundational skills, you will assist with more complex troubleshooting and contribute to project-based improvements. Your contributions will help in refining our support processes and enhancing customer satisfaction.

This is a full-time permanent position, based in Menara Great Eastern 2, Jalan Ampang, Kuala Lumpur (hybrid working, working from home 2-3 days per week)