Working hours: This role is available on a part-time, job-share or full-time basis

Location: Swindon / Hybrid – you’ll be expected to work from our Swindon office three days per week. During your first few months in the role, there may be a requirement for slightly increased office attendance to support your onboarding and training.

Closing date for applications: 9th July 2026

The opportunity: 

We are looking for an inspiring and people‑focused Team Leader who is passionate about developing others, driving performance, and creating an exceptional customer experience.

In this leadership role, you will empower a team of Customer Service Representatives to succeed—providing clear guidance, quality coaching, and a culture of continuous learning. 

You will also play an active role in improving and transforming how the operation works, helping us deliver better outcomes for customers, colleagues, and the busi...