Customer Services Team Leader | Poole | Up to £36,000

Ready to lead a team rather than just be part of one? This is a genuine leadership role where you'll take ownership of a five-person customer service team, drive performance, and have real influence over how the department runs. As a Customer Services Team Leader with an established global solutions provider, your leadership will be visible, valued, and rewarded.

As a Customer Services Team Leader, you will benefit from:

Monthly profit share bonus scheme
30 days paid holiday
Company sick pay
Free onsite parking and free lunch every Friday
Perks at Work scheme, subsidised workplace massage and employee assistance programme
A modern, open plan office with a supportive, people-first culture
As a Customer Services Team Leader, your responsibilities will include:

Leading, coaching and developing a team of 5 Customer Experience Associates, holding them accountable against clear KPIs
Owning ...