⏰ Full-time

Customer Service Team Lead

🏢

TalentBridge

                    Location
                    📍 Richmond, Virginia, United States
                

                    Posted
                    📅 May 16, 2026
                

                    Work Type
                    ⏰ Full-time
                

Position Overview

Job Title: Customer Service Team Lead

Location: Richmond, VA

Job Type: Contract

Max Pay Rate: $21.25/hr

Shift: Thursday – Monday | 5:30 AM – 2:00 PM

Role Overview

We are seeking an experienced Customer Service Team Lead to oversee daily operations of a customer service team in a fast-paced environment. This role is responsible for supervising team activities, coaching representatives, handling escalations, and ensuring performance metrics are met.

This is a hands-on leadership role requiring both customer service expertise and prior team lead experience.

Key Responsibilities

Supervise daily operations of a customer service team

Coach and develop representatives to meet quality and performance goals

Track daily a...

Apply Now

Submit Application →

Quick and easy application process

Job Details

⏰

Employment Type

Full-time

📊