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⏰ Full-time

Customer Service Team Lead - Penang

Teleperformance
Location 📍 , , malaysia, Malaysia
Posted 📅 June 05, 2026
Work Type ⏰ Full-time

Position Overview

Qualifications

Minimum requirements:

  • Bachelor Degree preferred
  • Significant experience in a complex fast paced environment
  • Minimum 2 years of prior relevant people management experience
  • Strategic thinker with strong analytical and creative problem solving skills
  • Excellent written and verbal communication skills
  • Passion for ensuring an excellent user experience

Responsibilities

Responsibilities:

  • Provide mentorship, guidance and career development to members of your team
  • Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions
  • Team management responsibilities for a market team, whilst also serving as a cross-functional and a global liaison in developed areas of expertise
  • ...

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Job Details

Employment Type
Full-time
📊
Category
Management & Operations
🏠
Work Arrangement
On-site
📍
Location
, , malaysia, Malaysia