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Customer Service Team Lead: Coaching, Ops, & Performance

Confie
Location 📍 ciudad de méxico, Mexico
Posted 📅 June 04, 2026
Work Type ⏰ Full-time

Position Overview

Confie in Mexico City seeks an experienced operations manager for their call center. The role focuses on improving team productivity, maintaining service quality, and implementing effective coaching strategies.

The ideal candidate will have a high school education, prior call center experience of at least one year, and strong skills in Microsoft Office, especially Excel and Outlook. Perks include a Christmas bonus, profit sharing, and private medical insurance.

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Job Details

Employment Type
Full-time
📊
Category
Servicio de atención al cliente
🏠
Work Arrangement
On-site
📍
Location
ciudad de méxico, Mexico