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⏰ Permanent | Flexible

Customer Service Team Lead

CPI Selection
Location 📍 Buckinghamshire, United Kingdom
Posted 📅 June 10, 2026
Work Type ⏰ Permanent | Flexible

Position Overview

I’m looking for a Customer Services Team Lead for a leading global manufacturing company within the healthcare sector who have been supplying the industry with leading edge technology for over 100 years. Headquartered in the UK, my client is a FTSE 100 company with almost 50 businesses in 24 countries.

Reporting to the Head of Sales Operations this role is a hybrid of leadership and senior customer account management, with a focus on process and communication improvements. It offers a great opportunity to develop leadership and professional skills, whilst making tangible improvements to the business through the following areas.

  • Provide leadership, mentorship, and coaching to a team of customer service representatives and working with the Head of Sales Operations to set clear expectations for performance, behaviour, and customer service standards.
  • Support Head of Sales Operations in identifying training needs for the team and support execution of key business...
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    Job Details

    Employment Type
    Permanent | Flexible
    📊
    Category
    Supervisors of Office and Administrative Support Workers
    🏠
    Work Arrangement
    On-site
    📍
    Location
    Buckinghamshire, United Kingdom