Position Overview
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. Youu2019ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
**A Day in the Life**
The Customer Care Supervisor represents Medtronic to both external and internal customers and leads a team to deliver high-quality, timely, and accurate customer service. This role is responsible for ensuring the effective handling of customer inquiries, orders, complaints, and service-related issues, while also developing and supporting the customer service team.
**Responsibilities may include the following, and other duties may be assigned:**
Manage a team of customer service professionals focused on tactical, operational, and some strategic activities
Make decisions that impact team schedules and the allocation of time and material resources
Support team development through coachi...