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⏰ Full-time

Customer Service Supervisor

Wawa, Inc.
Location 📍 Bedford, United States
Posted 📅 June 03, 2026
Work Type ⏰ Full-time

Position Overview

As a **Customer Service Supervisor (CSS)** **,** you are a motivated leader who plays a key role in supporting store operations. You’ll work side-by-side with peer supervisors and store leaders to deliver excellent customer service, boost sales, and keep the store safe, organized and fully stocked.

**What** **You’ll** **Do:**

+ Deliver outstanding customer service and resolve inquiries promptly.

+ Support and collaborate with leadership team to achieve store goals in sales, expenses,Associate retention and training.

+ Lead, motivate, and train Associates to drive sales and performance during shift.

+ Ensure consistent execution of customer service programs, policies, and store technology components.

+ Manage cash processes, inventory, vendor check-ins, and store safety.

+ Maintain accurate inventory by performing regular cycle counts and smart ordering to help maximize sales and ensure customers find what they need.<...

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Job Details

Employment Type
Full-time
📊
Category
other-general
🏠
Work Arrangement
On-site
📍
Location
Bedford, United States