TEKsystems is partnering with a top client in the financial services industry to hire Customer Service Representatives for a direct placement opportunity in West Des Moines. This role offers the opportunity to work one day remotely after completing training.
Position Overview
As a Customer Service Representative, you will serve as the primary point of contact for customers, agents, and financial professionals. You’ll handle a high volume of inbound calls, ranging from basic account questions to more complex, market-sensitive inquiries. This role offers extensive training and long-term career growth within a stable and reputable organization.
Key Responsibilities

+ Handle approximately 45–55 inbound calls per day, addressing a variety of customer needs

+ Respond to inquiries from agents, policyholders, and third parties with accuracy and professionalism

+ Provide comprehensive support on financial products, including:

+ Product features and c...