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⏰ Full-time

Customer Service Specialist, Spain

Novocure
Location 📍 madrid, Spain
Posted 📅 June 16, 2026
Work Type ⏰ Full-time

Position Overview

What You’ll Do

In this role, you will play a central role in supporting patient onboarding, reimbursement activities, and revenue operations across Spain by:

  • Acting as the primary point of contact for physicians and internal stakeholders throughout patient intake and treatment initiation activities
  • Processing incoming prescription orders accurately and efficiently within Novocure systems to support timely patient onboarding
  • Managing and proactively following up on reimbursement and Purchase Order processes with treatment sites and payers to help ensure continuity of patient treatment and timely billing
  • Collaborating closely with Key Account Managers, Market Access teams, healthcare providers, and payer organizations to resolve reimbursement‑related matters
  • Coordinating e‑invoicing activities and ensuring invoices are submitted accurately and on time through third‑party platforms
  • Driving collection follow‑up...

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Job Details

Employment Type
Full-time
📊
Category
Gestión y operaciones
🏠
Work Arrangement
On-site
📍
Location
madrid, Spain