Position Overview
Description
Robert Half is partnering with a manufacturing client in the recruiting for an Customer Service Representative to join their team due to growth focused on the order fulfillment process. In this role, you will be responsible for managing the end-to-end order workflow, from entering and processing sales orders to ensuring inventory availability, coordinating purchases when inventory is low, preparing quotes, and tracking shipments to guarantee timely delivery. This position bridges the gap between sales, operations, and customers to deliver excellent service and accurate order execution.
Key Responsibilities:
+ Enter and process sales orders promptly, ensuring accuracy and alignment with current inventory levels.
+ Monitor inventory availability; coordinate with purchasing to reorder products as needed.
+ Provide quotes to customers, answer product or order-related inquiries, and deliver timely follow-up.
+ Track orders f...