We have the exciting opportunity to join a market leading organization within their customer service team. If you have a background within a customer service role within a regulated industry such as Financial Services, Insurance, telecommunication within a call centre environment this could be the perfect next step for you. The role is hybrid and you will need reliable commute via public transport or vehicle, direct transport links are available from the south & west Birmingham area.
 

Duties and Responsibilities for Customer Service Advisor: 

• Provide exceptional service to new and existing customers, focusing on resolving queries in an efficient, accurate and professional manner

• Contribute to the overall team sales target and/or objectives through the selling, and/or servicing of policies; this will include policy renewals

• Take maximum opportunity to enhance customer experience and exceed expectations, ...