Elevate customer experiences as a Customer Service Specialist at Benjamin Moore, focusing on Montreal or Flanders, NJ. This role demands a proactive and engaging approach to customer support with a bilingual requirement.
In this position, you will actively engage with customers and support our retailers using your outstanding communication skills. With a solid foundation in customer service, you will adeptly manage inquiries while staying up-to-date on product availability and marketing initiatives. Your ability to connect with clients will be key to your success.
Key Responsibilities:
• Assist customers with order and delivery inquiries
• Stay educated on company policies and marketing programs
• Build strong relationships with customers and colleagues
• Provide feedback for continuous professional growth
• Handle multiple tasks efficiently under deadlines
Requirements:
• Bilingual in Canadian French
• Minimum 2 years in customer contact roles
• Strong...