Company Description Eagle Dispatchers specializes in designing efficient, cost-effective routes for drivers by analyzing traffic patterns, delivery windows, vehicle specifications, and fuel efficiency. The company’s route planning services help clients improve overall productivity and on-time delivery performance.
By optimizing logistics operations, Eagle Dispatchers supports stronger customer satisfaction for its partners. The organization also focuses on environmentally responsible practices, contributing to greener and more sustainable transportation operations.
Role Description
This is a full-time, on-site Customer Service Specialist role based in Lahore.
The Customer Service
Specialist will handle inbound and outbound customer interactions via phone, email, and other channels, providing clear, accurate information about services and delivery status.
Responsibilities include resolving customer inquiries, documenting issues and resolutions, and escalating com...