Company Description

Lumisha India Private Limited is a virtual assistance provider dedicated to supporting business growth through high-quality customer engagement and back-office operations. Headquartered in Kolkata, India, we deliver services across multiple communication channels—email, live chat, and inbound/outbound calls—ensuring timely and professional interactions that enhance customer satisfaction and build brand loyalty.

Role Description

This is a full-time, on-site role for a Customer Service Specialist located in Kolkata, West Bengal. The Customer Service Specialist will handle day-to-day tasks such as providing excellent customer support, ensuring customer satisfaction, managing phone and email communications, and enhancing the overall customer experience. The role involves assisting clients with inquiries, resolving issues promptly, and maintaining a positive relationship with customers.

Note: This is an on-site p...