Job Description: Customer Support Executive
(Email/Chat)
Process: Global Antivirus Client
Location: Jaipur
Salary: ■3.24 LPA + ■36,000 PLI
Key Responsibilities:
• Handle customer queries via email and chat in a professional manner
• Provide accurate information and timely resolution to customers
• Maintain quality and productivity standards
• Ensure customer satisfaction and adherence to process guidelines
Eligibility Criteria:
• Undergraduate with minimum 6 months experience or Graduate (Fresher/Experienced)
• Good written and verbal communication skills
• Basic computer knowledge
Compensation:
• Monthly CTC: ■30,000 (including performance-linked incentives)
• Annual CTC: ■3.24 LPA + ■36,000 PLI
Work Details:
• 5 days working
• Rotational shifts (including night shifts if required)
• Rotational week offs
Additional Details:
• Process: Email/Chat Support – Global Antivirus Client
• Assessment: Writex (Minimum score: 5...