Position Overview
Join us on our exciting journey!
We are looking for a Customer Service Specialist to maintain our databases for the Italian market. If you want to play a key role in a multicultural, dynamic and committed fun team, this is a great opportunity.
Essential Functions
Update reference databases with new products and changes in the Italian market, ensuring data quality: classify products, standardize and group data following company hierarchies and business rules.Identify required changes to the existing reference file.Work together with local offices to identify when and how to correct inaccurate data, delete data, or add new entries to make the reference files more complete.Identify and resolve routine exceptions and issues.Perform quality control of maintained data and apply corrections as required.Maintain documentation of processes and procedures.Skills & other requirements