As part of our team, you will manage customer inquiries, communicate with customers using different platforms. Your key tasks will be:

• Answering customers inquires
• Ensuring customer satisfaction and manage follow-ups
• Optimize follow-up processes to improve customer satisfaction
• Define and implement targeted sales strategies for individual dealers

About you

We would love to welcome a new colleague passionate about the automotive field, oriented to teamwork and taking the good dose of initiative to achieve results. Our ideal Customer Service Specialist has a Bachelor’s degree in Economics, Communication or similar, as well as:

• Computer literacy, especially MS Office
• Fluent level of English 
• Previous experience in contact with customers is considered a huge plus
• Great problem-solving and communication skills
• Experienc...