Do you live and breathe sport, sneakers, and great service? We are hiring a Dutch-speaking Customer Service Specialist to join the remote team of a global sportswear and sneaker retailer. Work from Portugal, represent one of the most beloved brands in fashion and sport, and build a rewarding career — all from home!

In this role you will be the go-to resource for Dutch-speaking sneaker enthusiasts and active lifestyle customers — resolving queries about orders, returns, product availability, and loyalty programs with enthusiasm and expertise.

Your responsibilities:

• Handle Dutch-language customer inquiries via phone, email, and chat
• Resolve issues with orders, shipping, returns, and exchanges
• Assist customers with product recommendations and store information
• Support loyalty programme queries and membership management
• Maintain quality standards in every customer interaction