Description
We are looking for a dedicated Customer Service Representative to join our team in Chicago, Illinois. This long-term contract position offers an opportunity to provide exceptional support to customers while contributing to the efficient handling of orders and inquiries. If you thrive in a fast-paced environment and enjoy problem-solving, this role is perfect for you. The Position pays between $30.00-32.00 an hour.


Primary Responsibilities:

• Develop mutually rewarding working relationships with customers through superior customer service

• Receive and process orders with an exceptional accuracy level of 95% or better into order system

• Send customer confirmation of order receipt within 3 hours of order entry

• Update/add customer account information as needed (i.e. contact information, product usage, shipping information, etc.)

• Serve as the customers advocate by solving problems on the customer’s behalf by e...