Position Overview
Customer Service How to Apply: email your application to .
Job Description - Respond to customer inquiries related to products, services, order status, and after‑sales support in a professional and timely manner across email, phone, and other communication channels.
- Provide exceptional customer service to all internal and external stakeholders.
- Prepare accurate quotations, submit them to customers, and proactively follow up on quote status.
- Receive, verify, and process customer orders to ensure accuracy, completeness, and fulfillment of requirements.
- Coordinate with suppliers and monitor their performance to ensure on‑time delivery; resolve discrepancies and supply‑related issues when needed.
- Generate and issue shipping documents and delivery‑related paperwork to customers after product or service completion.
- Assist with follow‑ups on outstanding customer payments and support the resoluti...