**Job Title:** Customer Service Senior Representative - Global Individual Health Operations

**Location:** CHSI Bengaluru Office (100% Office-Based)

**Job Type** : Full-time

**About Us:** We are seeking a dedicated and empathetic Customer Service Representative to join our Global Individual Health operations team at Cigna. As a leading provider of private medical insurance worldwide, we are committed to delivering exceptional customer experiences to our expatriate clientele.

**Responsibilities:** As a key member of our Customer Service Team, you will be the first point of contact for our global customers, providing unparalleled support via telephone, live chat, or email. Your responsibilities include:

+ Ensuring first contact resolution and responding promptly to customer inquiries.
+ Adhering to operating procedures and regulations in line with policy terms and conditions.
+ Offering quality information regarding health benefits to...