Description
Job Description - REMOTE -

We are seeking a detail-oriented and customer-focused professional to support daily booking and reservation operations. This role is responsible for processing bookings accurately and efficiently across internal systems and related platforms while delivering a high level of service to guests and clients.

Key Responsibilities:

+ Perform daily production work related to processing bookings in internal systems and subordinate systems with a high degree of accuracy and quality.

+ Process reservations, revisions, cancellations, booking notes, and all other booking-related activities using the reservation system.

+ Apply company policies and procedures effectively to all bookings.

+ Deliver exceptional guest service across all communication channels in a professional, calm, and courteous manner.

+ Serve as the primary point of contact for service-related inquiries via phone, email, and ...