Position Overview
Description We are looking for a dependable, detail-oriented individual to support customer interactions and office coordination for a long-term contract position. This role focuses on delivering prompt assistance to callers, managing order information accurately, and helping maintain smooth day-to-day administrative operations. The ideal candidate brings strong communication skills, a service-minded approach, and the ability to handle both phone-based support and clerical tasks in a fast-paced environment.
Responsibilities:
• Respond to incoming customer calls courteously, providing clear information and resolving routine service questions efficiently.
• Place outbound calls as needed to follow up on customer requests, confirm details, or provide status updates.
• Enter customer orders and related data into internal systems with close attention to accuracy and completeness.
• Support front-office administrative activities to help ensure daily workflows remain orga...