Position Overview
Description
55,000 - 60,000
benefits:
+ 1 day hybrid after a few months
+ medical
+ dental
+ vision
+ paid time off
+ 401k
Key Responsibilities:
+ Respond to customer inquiries via phone, email, chat, or in person.
+ Resolve customer concerns, complaints, and service issues in a timely and courteous manner.
+ Process orders, returns, exchanges, and account updates accurately.
+ Maintain detailed and accurate records of customer interactions in CRM or internal systems.
+ Escalate complex issues to appropriate departments as needed.
+ Follow company policies, procedures, and service standards.
+ Collaborate with internal teams to ensure customer needs are met.
Requirements
SAP experience is a plus.
Robert Half is the worldβs first and largest specialized talent solutions firm that connects highly qualified...