Description We are looking for a dedicated Customer Service Representative to join our team in Waukesha, Wisconsin. In this Contract to permanent position, you will play a vital role in ensuring customer satisfaction by addressing inquiries and resolving issues efficiently. This role is ideal for someone who thrives in a fast-paced environment and enjoys building strong relationships with clients.

Responsibilities:
• Respond promptly to incoming customer inquiries through various communication channels.
• Provide accurate information about products and services to assist customers effectively.
• Process orders and ensure all data entry tasks are completed accurately.
• Address and resolve customer concerns to maintain high levels of satisfaction.
• Handle inbound and outbound calls while maintaining professionalism and empathy.
• Collaborate with team members to improve customer service processes.
• Keep detailed records of customer interactions for future...