Description We are looking for a dedicated Customer Service Representative to join our team in Virginia Beach, Virginia. This is a long-term contract position within the manufacturing industry, where you will play a key role in managing business-to-business (B2B) customer interactions and ensuring smooth order processing. The ideal candidate thrives in a fast-paced environment and excels at cross-functional coordination.

Responsibilities:
• Process customer quotes and accurately convert them into orders within the designated system.
• Verify purchase order details, including pricing, terms, and shipping requirements, to ensure accuracy.
• Collaborate with sales, engineering, production, warehouse, and credit teams to address customer needs and resolve issues.
• Monitor and communicate order statuses, manage backlogs, and provide timely delivery updates to clients.
• Handle product returns, manage credit memos, and process credit applications as needed.
• Main...