**St. Croix, VI**

**What´s the role?**

As a Customer Service Representative supports customers face to face, through phone, email, online chat, social media regarding the services offered by Liberty. The Customer Service Representative acts as the voice of the brand and promotes a positive relationship between our clients, potential clients, customers and between their peers in the technical department.

**How can you add value?**

+ Communicate to customers over the phone, email, online chat, social media and face to face to resolve their questions, concerns and offer support and serve Liberty customers through all the communication channels.
+ Handles customer inquiries, concerns, and disputes while providing technical solutions.
+ Achieve sales metrics, perform light retention duties, carry out data entry tasks, schedule installations and repairs for field technicians, conduct audits as needed.
+ Assist as first call resolution by applying ...