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Customer Service Representative - Transportation

American Iron and Metal
Location 📍 Hamilton, Canada
Posted 📅 March 23, 2026
Work Type ⏰ full-time

Position Overview

Job Description

As the Customer Service Representative - Transportation, you will be responsible for managing the flow of information between the customer base and the Planning / Dispatch group to ensure timely execution of service.

What you’re responsible for: 

  • Manage inbound communications with customers and drivers/carriers.
  • Create orders in the system to be managed by the Planning / Dispatch department.
  • Communicate with customers and carriers to ensure smooth logistics operations.
  • Prepare shipping documents (BOLs, packing lists, customs paperwork, labels, etc.).
  • Track orders in the system through to completion.
  • Support Supply Chain Analyst objectives.
  • Collaborate with the Inventory Management team to reconcile inventory systems.

Qualifications

To join our team:

  • You have a Bachelor’s degree in Supply Chain ...

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Job Details

Employment Type
full-time
📊
Category
Information and Record Clerks
🏠
Work Arrangement
On-site
📍
Location
Hamilton, Canada