Position Overview
Eaton Corporation’s Global Energy Infrastructure Solutions (GEIS) division is currently seeking a Customer Service Representative - Tier 2. This is a hybrid position, based at the Syracuse, NY or Highland, IL locations.
The expected annual salary range for this role is $56000 - $83000 a year. Please note the salary information shown is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.
**What you’ll do:**
The primary focus of this role is to provide world class customer support to both internal and external customers while following all internal policies and procedures to help meet company goals for revenue growth and profitability. This position is accountable to provide technical, order status, price information and sales support on Eaton GEIS products to the distributors, contractors, end users, field organization and Tier 1’s, to help ensure that objectives fo...