XMC BPO Manila

Negotiable

Share

Read More

Job Description

Employee Recognition and Rewards

Incentives

Government Mandated Benefits

13th Month Pay, Pag-Ibig Fund, Paid Holidays

Professional Development

Job Training

We’re looking for enthusiastic and customer‑focused individuals to join our Telco Account team. As a Customer Service Representative, you’ll be the frontline voice of our telecommunications client, assisting customers with inquiries, resolving issues, and delivering exceptional service experiences.

Key Responsibilities

• Handle inbound and outbound customer calls professionally and efficiently
• Provide accurate information regarding products, services, billing, and technical support
• Resolve customer complaints with empathy and a solution‑oriented approach
• Document customer interactions and maintain detailed records in the sys...