Description
We are seeking a reliable and customer‑focused Customer Service Representative to support daily customer interactions and ensure a positive experience. This role requires strong communication skills, problem‑solving abilities, and a commitment to delivering excellent service.


Key Responsibilities

+ Respond to customer inquiries via phone, email, and/or chat in a professional manner

+ Resolve customer issues, concerns, and questions efficiently and accurately

+ Document customer interactions and maintain detailed records in internal systems

+ Process orders, service requests, returns, or account updates as needed

+ Escalate complex issues to appropriate departments or supervisors

+ Follow company policies, procedures, and service standards

+ Maintain a positive, helpful, and solution‑oriented attitude


Requirements
Qualifications

+ Previous customer service or call c...