Become a Customer Service Representative at Soucy Baron and excel in delivering superior client experiences. Leverage your skills to impact customer satisfaction positively.
In this vital position, you will directly shape client interactions and support ongoing growth. Your expertise will be utilized in various tasks, from managing phone inquiries to optimizing service efficiency. Collaboration across teams is essential to your role.
Key Responsibilities:
• Greet and assist customers and contractors warmly
• Handle incoming phone calls with professionalism
• Assist the Customer Experience team in enhancing service levels
• Maintain accurate client data within systems and portals
• Prepare necessary documentation and administrative support
Requirements:
• Bilingual in French and English for effective communication
• Service-oriented with a positive attitude
• Strong organizational skills and attention to detail
• Experience with Microsoft Office appli...