Description
A Healthcare Company is seeking a compassionate and detail-oriented Medical Customer Service Representative to join a busy healthcare team in the South Bay. This role is ideal for someone who enjoys helping patients, answering questions, and providing excellent support in a fast-paced medical environment. The Medical Customer Service Representative will serve as a key point of contact for patients, assisting with scheduling, insurance-related questions, and general office support while helping ensure a positive patient experience.


Key Responsibilities:

+ Serve as the first point of contact for patients by phone and in person

+ Answer patient questions regarding appointments, services, insurance, and general office information

+ Schedule, confirm, and reschedule appointments as needed

+ Verify patient demographics, insurance information, and required documentation

+ Assist with patient check-in and check-out pro...