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⏰ Full-time

Customer Service Representative

Amalga Group
Location 📍 san pedro garza garcía, Mexico
Posted 📅 June 19, 2026
Work Type ⏰ Full-time

Position Overview

**Are you ready to make a meaningful impact in healthcare?**
**About the Role**: As a Revenue Cycle Representative, you will play a critical role in supporting the BPO Operations. Your primary responsibility will be ensuring accurate account resolution and reconciliation of outstanding balances for external customers' patient accounts. You will work in a dynamic, team-oriented environment to provide exceptional service and add value to both internal and external customers.
**Key Responsibilities**:
- Perform revenue cycle functions to meet or exceed key performance metrics.
- Collect and analyze patient and payer information to facilitate account resolution.
- Manage inquiries through written and electronic correspondence to ensure customer satisfaction.
- Resolve outstanding accounts while adhering to all applicable laws and regulations.
- Maintain high standards of ethical and moral conduct in all interactions.
**What We’re Looking For**:
- Strong analytica...

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Job Details

Employment Type
Full-time
📊
Category
Other-General
🏠
Work Arrangement
On-site
📍
Location
san pedro garza garcía, Mexico