Position Overview
Description
Our client is seeking a professional and service-focused Customer Service Representative to support customers, resolve inquiries, and deliver a positive experience with every interaction.
Responsibilities:
+ Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
+ Resolve customer concerns, provide product or service information, and escalate complex issues when needed.
+ Document customer interactions accurately in company systems.
+ Maintain a high level of professionalism, empathy, and customer satisfaction.
+ Collaborate with internal teams to ensure prompt resolution of customer needs.
+ Support general administrative or service-related tasks as assigned.
Requirements
+ Previous experience in customer service, call center support, or a similar client-facing role preferred.
+ Strong verbal and written communication sk...