Job Title: Customer Service Representative
Location: Rutherford, NJ

Type: Contract
Compensation: $20.00/Hour
Contractor Work Model: Hybrid – onsite and remote
Hours: Monday through Friday (8:00am – 4:45pm)


CUSTOMER SERVICE REPRESENTATIVE


Responsibilities


+ Promote customer satisfaction in all aspects of Customer Service, following all policies and procedures

+ Process all requests from customers in a timely manner so as to provide excellent service

+ Become familiar with markets as they relate to Customer Service

+ Place customer orders received by phone, e-mail, fax, mail; arrange for timely delivery

+ Arrange for and expedite product shipments

+ Report order status to customers and field sales

+ Act as liaison between customer and plant personnel to expedite customer orders, respond to customer inquiries, and resolve customer issues

+ Encourage customers to place ...