Job Description

**Rock River Disposal / Waste Connections is looking for a** **Customer Service Representative** **to join the team in** **Rockford, IL** **!**

**Our priority is to make sure we hire professional customer service representatives that care about the safety of our drivers and the service provided to the community. As a customer service representative with us the minimum responsibilities are:**

+ Answering customer calls and processing customer orders for new service, discontinuance, or changes in service.
+ Accepting payments from customers, researching customer billing inquiries and updating customer account information.
+ Interacting with customers and Waste Connections employees to determine service requirements, resolve problems or complaints, and seeks cost-effective, safe environmentally sound solutions to service issues.
+ Other duties as assigned

**What we need from you:**

+ 2 years of high volume Custom...