Position Overview
Description
Hannah Savage with Robert Half is looking for a Customer Service Representative to support business-to-business order processing operations for a manufacturing organization in Rochester, New York. This position focuses on assisting vendors and sales representatives by managing order activity accurately and efficiently through internal systems. The ideal candidate brings strong customer service instincts, solid administrative ability, and a careful approach to reviewing order details.
Responsibilities:
• Serve as the primary point of contact for store locations and sales representatives, providing timely support for order-related questions and requests.
• Enter customer purchase information into company systems with a high degree of accuracy and attention to detail.
• Prepare and distribute order requests to the appropriate internal teams to keep fulfillment activities moving forward.
• Review submitted orders to confirm...