Position Overview
Description We are looking for a Customer Service Representative to support customer-facing operations and assist with quote-related activities in Richmond, California. This Long-term Contract position is ideal for someone who enjoys balancing multiple priorities, delivering responsive service, and working across teams to keep orders and customer requests moving efficiently. The role will contribute to both customer service and quoting workflows, requiring strong communication, attention to detail, and comfort using business systems in a fast-paced environment.
Responsibilities:
• Provide day-to-day support for customer inquiries while also assisting the quotes team with pricing and proposal-related tasks.
• Respond to inbound customer requests professionally and help address service concerns through timely follow-up and clear communication.
• Work with internal departments across the organization to investigate order status questions and help resolve customer issues ...